VIDA ACTIVE TERMS AND CONDITIONS:
1 - There's no joining fee. However, if you cancel your membership and return within 6 months, a £25 admin fee will be added to your account.
2 - You can swap between the various memberships if your circumstances change. Please speak to reception or email firstname.lastname@example.org to request the change.
4 - You can join at any time - membership starts at time of joining and you will be billed at the point of joining and every month at the same day/time, unless you are joining on a free trial.
5 - In the case of a free trial, you will be billed at the end of the free trial period and then every subsequent month until you cancel. To cancel a free trial and not move on to a paid membership, please advise us a minimum of 24 hours before your trial is due to end on email@example.com or 07766744871.
1 - You are able to cancel at any time by giving notice in writing by emailing firstname.lastname@example.org a minimum of 14 days before your payment is due to come out.
2 - If your notice period is less than 14 days, one more payment will be taken before the payments stop. You will still be able to book classes for 1 month after your last payment.
3 - If you cancel your membership and return within 6 months and admin fee of £25 will be charged to your account.
1 - You can request to have your membership frozen for 1 or 2 months at the time by emailing email@example.com.
1 - We do not offer refunds unless there has been a mistake on our part: i.e you emailed us requesting a cancelation of your membership and we did not act on it in time (remember, we need at least 14 days notice).
2 - We may occasionally need to remove classes from the timetable due to operational reasons. As we will always endeavor to have a variety of classes available, removing a specific class does not entitle you to a refund, although you may request to cancel your membership.
1 - Always book a class you wish to attend. Bookings can be made up to 14 days in advance.
2 - Always cancel classes you cannot attend with a minimum of 2 hours notice.
3 - Non-attendance of a booked class and cancellations within 2 hours of the class starting will incur a £4 charge on your account.
1 - Please arrive at least 5 minutes before a class is due to start.
2 - For Yoga and Pilates, late-comers will not be admitted so not to disrupt the class. For all other class, late-comers will be admitted at their own risk of injuries for missing the warm-up.
3 - Please do not attend classes if you have a cold, flu, covid or any other virus that can be transmitted to other members and staff.
3 - Vida Active encourages chatting and socializing, but please keep it to a minimum during the class to avoid disruption for other members and/or instructors.
1 - If using a mat provided by the studio, please always bring a towel to cover it up.
2 - Please do not enter the studio with muddy shoes.
3 - Please leave wet items (coats, umbrellas, shoes) at the allocated space by reception.
4 - Please keep the studio area clear of personal items.
ENJOY YOUR WORKOUT!